At Novi Precision we focus on achieving Total Customer Satisfaction and this is done by designing, manufacturing, and building first class equipment as well as providing top notch service to our customers. In 2008 we created a program called the Pursuit of Perfection and this program has helped push our customer satisfaction to the next level. This program includes customer, self, and budget evaluations, and acts as a motivational tool for our team.
Focus on CUSTOMER: working hand in hand with our customers to fully understand their needs, expectations, goals, timing, service, and covering their concerns.
Focus on TEAMWORK: internally working together to help meet our customers needs and our needs as a company.
Focus on BUDGET: from purposal, to design, to build, to run-off our projects are consistently monitored to ensure performance to the budget.
The 212º Difference: at 211º water is hot, at 212º degrees water boils, it is that one extra degree in business and in life that separates the good companies from the great!